As a customer you agree to abide by these terms and conditions and once payment is made you agree to the erms set out below.
Beauty Clients -
- Deposits for products or services are non refunable in any circumstances.
- Any issues should be made aware at time of the appointment (or service) as will be chargeable thereafter.
- Any maintainence or re-fills / infills will be chargable.
Hair Extensions Clients -
- Hair must be maintained regulary at correct 6 week appointments (for micro ring extensions).
- European hair is 0.5g strands.
- Indian Hair is 0.8g strands.
- Russian Hair is 0.8 or 0.9g strands.
- Easilocks hair is 0.9g strands.
- All hair types have a 10% variation in thickness and length due to natural variation.
- Deposits taken for hair extensions (or product or services) are non refundable in any circumstance.
- Refunds on hair fitting or hair extensions services are not available.
- Fitting issues must be identified immediately at the fitting date.
- Hair quality issues must be identified immediately at the fitting date.
- Hair extension fitting and hair are both non refundable in any circumstances - paying for your fitting will confirm you are happy with your standard of fitting and abide you to these terms.
- Hair extension users must use hair extension shampoos and conditioners we speciify - otherwise this will shorten the life of the hair. We will not accept liabilty for this.
- Colouring, perming, cutting may alter the life span of the hair - we cannot accept any liabilty for this unless carried out by us.
- A 'full head' is deemed that of the fitter.
- A 'half head' is deemed that of the fitter.
- All additional hair work, movement, replacement, removal of strands will be chargable after the fitting appointment.
- Any issues will be rectified at the discretion of our team.